When you created your account, you selected security questions that only you know the answers to.If you forgot the answers to your security questions If you still can’t remember, select the "Forgot your username?" link on the log in page and follow the directions.It can contain one of these symbols, as long as it’s not the last character in the username: _.Here are the requirements for usernames:.If you created it before then, it’s probably not. ![]() If you created your account after February 2014, your username is probably your email address.If you’re sure you entered it correctly but it’s not working, select the “Forgot your password?” link on the log in page and follow the directions. Correct password not working? We occasionally need to reset passwords to protect your personal information. ![]() If you can’t access the email account, contact the Marketplace Call Center.
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